Policy overview
How this site uses information
Tourism NZ uses information supplied through this site to respond to enquiries, improve the usefulness of travel content and maintain a reliable browsing experience. We do not sell or rent personal information.
Where information must be disclosed, we aim to do so only when required by law or when reasonably necessary to protect the rights, security or operation of the site and its users.
Contact info@tourismnz.en-en.net. Please avoid sending passwords, payment details or other sensitive information by email.
Email and enquiries
If you contact Tourism NZ, we use the details you provide to understand and answer your request. You may ask us to stop sending optional communications at any time. We will take reasonable steps to action that request.
Accounts and passwords
If a feature requires an account, keep your username and password confidential. You are responsible for activity carried out using credentials you choose to share. Tourism NZ will not ask you to disclose a password by email.
Security
We take reasonable technical and organisational steps to protect information from misuse, loss and unauthorised access, alteration or disclosure. Connections to this site may use encryption in transit where supported by the service.
No internet transmission or storage system can be guaranteed completely secure. Please use current software, protect your devices and avoid sharing confidential details through forms that do not request them.
Cookies
Cookies are small browser files that can help a website remember preferences or understand how pages are used. Tourism NZ may use limited cookies where they are needed for site functionality or to improve the browsing experience.
You can manage cookies through your browser settings. Blocking some cookies may affect features that rely on saved preferences.
Links to other websites
This guide may link to external travel resources. Those websites operate under their own content and privacy practices. Review the relevant policy before submitting personal information to another service.
Access and corrections
You may contact Tourism NZ to ask what personal information we hold about you or to request a correction. We may need enough information to verify the request and protect another person’s information.
Policy updates
We may update this policy when site features, legal requirements or information practices change. The version published on this page is the current reference as at 4 October 2026.